Effective Date: December 15, 2024
AuthorHosts.com (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or use our services.
By accessing or using AuthorHosts.com, you consent to the terms described in this policy.
1. Information We Collect
We collect information to provide you with exceptional service, ensure website functionality, and comply with legal obligations.
A. Personal Information
When you register or use our services, we may collect:
• Full Name
• Email Address
• Billing Address
• Phone Number
• Payment Details (processed securely via trusted payment gateways)
B. Non-Personal Information
We also collect non-identifiable data, including:
• IP Address
• Browser type and version
• Device type
• Usage data (e.g., pages visited, time spent on the site)
C. Cookies and Tracking Technologies
We use cookies and similar tools to enhance your experience and analyze website performance. You can manage cookie preferences in your browser settings.
2. How We Use Your Information
We use your information for the following purposes:
1. Service Delivery: To process orders, manage hosting services, and provide customer support.
2. Billing and Payments: To facilitate transactions and send invoices.
3. Account Management: To create and manage your user account.
4. Security: To detect and prevent fraud, unauthorized access, or other illegal activities.
5. Communications: To send updates, service announcements, or promotional offers (you can opt out at any time).
6. Legal Compliance: To fulfill legal obligations or resolve disputes.
3. How We Share Your Information
We never sell your personal data. We only share information in the following cases:
• Service Providers: Third-party companies help us deliver services (e.g., payment processors, data centers). These providers are bound by confidentiality agreements.
• Legal Compliance: If required by law, we may disclose information to comply with legal requests or court orders.
• Business Transfers: In the case of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction.
4. Data Retention
We retain your information only for as long as necessary:
• To provide services and support.
• To comply with legal, tax, or accounting requirements.
• For dispute resolution.
Once your data is no longer required, it will be securely deleted or anonymized.
5. Your Rights
You have rights regarding your personal information, including:
• Access: Request a copy of the personal information we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request the deletion of your personal data where legally permitted.
• Objection: Opt out of certain processing activities (e.g., marketing emails).
• Portability: Request a transfer of your data to another service provider.
To exercise these rights, contact us at [insert email]. We will respond promptly and within legal timelines.
6. Data Security
We use industry-standard measures to safeguard your information, including:
• SSL encryption for secure data transfers.
• Firewall and malware protection.
• Regular data backups.
While we strive to protect your data, no method of transmission is 100% secure. Use our services at your own risk.
7. International Data Transfers
If you access our services outside your country, your data may be transferred to servers in the United States or other locations where we operate. By using our services, you consent to such transfers.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Review their policies before providing personal information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13 (or applicable age of consent). We do not knowingly collect data from minors. If you believe a child has provided us with data, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or through a prominent notice on our website. Please review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
AuthorHosts.com
Email: hello@authorhosts.com
GDPR Notice
If you are located in the European Economic Area (EEA), we act as a Data Controller under the GDPR. You have the right to lodge a complaint with your local data protection authority if you believe we have mishandled your data.